Customer Drop Offs During Business Hours

How does it work?

Customers can drop off carpet pieces during business hours in our workroom.

This is because we are often out and about picking up and returning finished mats to our customers. These customers have used our convenient pickup and return delivery service. If you are interested in reading more about that, read here.

We strongly recommend you use our ‘call before you come’ system; by phoning or emailing us first. All you need to do is let us know the day and time you will be coming to our workroom that works with our schedule.

We will make sure that we are there to greet you and get your carpet edging instructions.

Using the ‘call before you come’ system is especially valuable when people are time short, we can slot their binding into our workflow with a quick turnaround.

We understand the frustration of going to a place, only to find they are not open. Hence, we have the “please call before you come” policy. We know you have made an effort and used your valuable time and petrol. This will make sure you don’t get frustrated or disappointed with us.

For customers with large carpets

Our workshop facility offers an additional benefit for customers with large carpet pieces. These customers usually have brought large pieces of carpet in for binding on a detachable trailer. We now have the space for customers to take the opportunity to leave their trailer with us and do errands in Christchurch. 

For customers that do not live in Christchurch City and have arrived with large pieces of carpet carried on trailers, we usually can have their job completed in a two to three-hour time frame if they are from out of town and do not come to Christchurch regularly.  We can organise all the details for you prior to your arrival.

You can contact us by either emailing us or phoning us to discuss a suitable time to drop your carpet scraps off for carpet edging.