Customer Testimonials

On this page, this is where you can see the customer testimonials from previous customers. Please take the time to read them. You can also leave a review in our Google Profile. Reviews are greatly appreaciated to support a small business. Click here.

If you are interested in revamping your own rugs and mats, feel free to call us at 021 164 0938 or, contact us here. If you require assistance in moving large rugs, have a look at our pick up and delivery service.

While you Wait Service Super Stars    

Dear Carpet Binders staff

Thank you very much for your very efficient, helpful service the other day when we called in and got a mat edged while we waited.


Linda Tappenden Christchurch (06.2023)

Testimonial from a customer who didn’t use our service   

To the sales team at Carpet Binders,

We didn’t end up using your services as we are located in the upper north island but want to extend our appreciation for the outstanding customer service and help we received from you, especially Michelle.  Your assistance and knowledge were exemplary and if we were able to, we would definitely use your services.  Thank you.

Ngā Mihi | Kind regards,

Kelly Deihl, Waikato (05.2023)

 Great Pick Up and Return Delivery Service  

 Richard did a great job measuring the hall one is a perfect fit and the others are great too. He carried them in and rolled them out. He also put the leftover carpet in the garage for me and put the money in his wallet. Lovely to see such customer service 🙂

Norah Rangiora 5.2023

 Team Understands Customer Service  

The rugs have been delivered, and the person who delivered them was really lovely.

I just wanted to say how happy I am with your service. You gave great advice. You did everything super fast and when you said you would. That is very rare!

I will definitely recommend you to anyone who needs carpet edged.

Thanks again

 Julia B Christchurch 3.2023 

Amazing service 

Thank you for your fast and efficient service in doing my mats. I appreciate it. Your customer service was 100% would highly recommend your company!!!

Sue Irving Christchurch  3.2023

Fantastic Service

To the Team at Carpet binders,

What a fantastic service you offer and deliver.

I love the mats you’ve edged for me.

I will certainly recommend your work.

Kathryn Davidson  (12.22 )

Fitted Perfectly 

Please pass this on to your team, the edged carpet in my loft fits perfectly.

Thank you

Andrew P Christchurch (11.22 )

Carpet binding finish is very neat and tidy

Thank you so much for delivering the carpet mats so quickly. I am very happy with the finish – very neat and tidy.

Kind regards,

Geraldine Christchurch  (9.2022)


Great Pick up and Delivery Service

Thank you so much for the quick turnaround and great matching of the wool thread.

Judith Mckendry North Canterbury (09.2022)

Tricky angles for a boat no problem  

Many thanks for the great job your binding people did with the offcuts of the new wool carpet.

The three different-sized mats turned out perfect for our townhouse rental property.

 This is the fourth time we have used you and we have always been delighted with the prompt, friendly service.

Highly recommend.    

Susan W Property Landlord (06.2022)     

Tricky angles for a boat no problem  

You have just finished my boat carpet, so pleased with the job.  Thank your boys for me! 🙂

Kev the sailor (04.2022)

Impressive Pickup and Return Delivery Service 

I recently had some leftover wool carpet bound into mats. Extremely happy with the service, prompt pick up and fast turnaround. Great job and arrived back neatly rolled with mat sizes written on the back to make it easy for me to know where each mat went. Thank you your guys!

Wendy R, Near Rolleston (04.2022)

Happy Motorhomers from Northland  

We can’t recommend the team at Carpet Binders  Christchurch enough.  They are fast, and efficient and the work is done to a high standard.  Very pleased with the carpets for our caravan.

Make a good template for them and they’ll even cut it for you.

Thanks very much, Carpet Binders for the professional service.

Simon and Wendy, Northland (04.2022)

Polite and Helpful with Impeccable Service 

I wish to express my pleasure at dealing with this firm. Polite helpful staff did several jobs for us. We were pleased with their understanding of our requirements and the quality of their workmanship was impeccable.

Deanne and Gordon  F – Christchurch (04.2022)

Out Of Town Traveller

Came up from Gore with the van and the team at Carpetbinders worked their magic and made a template from scratch and edged my loose fitted mats professionally and promptly.

Wrapped with friendly service and was amazed at how quick the job was done.

Mark W-  Just out Gore Otago (03.2022)

Carpetbinders works with customers drawings and gets it right

Hi Carpetbinders

Yesterday I picked up some mats I got your team to make me from off-cuts, got home and lay them out and they are awesome.

I am quite pleased with my effort to measure and draw a diagram, but very thankful to your team for converting those plans into some perfect fitting and great looking mats.

Thanks for your effort, and I will definitely use you again when I can.

Regards Clinton Christchurch (02.2022)


Christchurch’s hidden gem for carpet binding and customer service.
We have recently had an off cut of carpet cut to size and bound on the edges by Carpetbinders in Wigram/Sockburn. The quality of work by Richard was AMAZING and the service, knowledge and help was beyond awesome. Thanks team for giving us exactly what we wanted and with such a super quick turnaround ~ we will be passing on your info to friends! We definitely won’t go anywhere else.

Phil and Anne Pratt Christchurch 

An amazing business with good old fashion customer service.


My husband has already brought our mats in and we got them back the same day. We love the results.

Thanks heaps

Cath O’Neill Christchurch 

Our caravan is ready for summer 2021 -2022 cruising.
Great job on our caravan carpets thank you
Glenda Ryder Christchurch

These guys are awesome.
I purchased a 4.5m x 3.5m carpet on Monday, they bound the edges and delivered to me the next day.
Great service guys, incredibly fast turnaround, and totally unexpected at this time of year.
Have to mention the added convenience of paying eftpos on delivery.
Definitely recommend these guys.
Great job,Thank you!

Lisa K Parklands

New Carpet For Caravan Was Just So Easy

“Many thanks for the help you gave me in procuring the new carpet for our caravan, and your extremely prompt and great workmanship in cutting and binding the edges of the new carpet.

It was a pleasure to meet and discuss our job with such pleasant staff and a surprise at the end with very good value for money.

Many thanks for all your help”

Best wishes,

Jim Chapman  Christchurch 

Wouldn’t Go Anywhere Else  

“Great service. Very quick and easy. Amazing prices and really lovely people. Wouldn’t go anywhere else. Thank you”

Petra S, Christchurch  

Pick Up One Day Drop Back The Next  

I have just had a large piece of carpet 4.2m X 2.5m bound by Richard and Michelle. Pickup from Kaiapoi and delivered back the next day. Really pleased with the job

Sharon B, Kaiapoi 

Thoroughly Recommend to All 

Thank you team for a fast friendly and efficient service. Would thoroughly recommend to anyone.

Agnes Brown

Amazing Quick Service 

Amazingly quick service.  Returned that afternoon, one scrap of carpet now an essential mat in our home.  Thank you team


Fast Friendly And Efficient Service 

Thank you team for a fast friendly and efficient service. Would thoroughly recommend to everyone.

Tracey, Leeston 

Professional Business and Friendly Customer Service 

We found their service to be quick, cost effective and did a great job. We thoroughly recommend.

Graham and Yvonne, Northwood 


What a Find, Highly Recommend

I found Carpetbinders very helpful and a pleasure to deal with. They helped me get the best cut out of my carpet nothing was a problem.

As a landlord, I will be back to make mats for my other properties.

Paik, D Burnside

 The Best Carpet Binding Business in Town 

They really know what they are doing, well priced and an efficient service with a smile.

Dennis and Miriam, Lincoln

 Great Price Fantasic Service 

Popped in to have a piece of carpet bound for my motorhome, I discovered some great people, who were helpful with good prices for their binding. What I can say is fast and efficient

Peter D (travelling NZ in my motorhome)

 Large Mats Bound No Issues

I  have just had tiles laid on the floor and needed several large carpet rugs in tv/seating area and under the dining table.

Searched online and discovered Carpetbinders were the only one’s who advertised they handled large carpet edging jobs.

Wrapped with the service, completed the job in two days and delivered back to my home.

Right from my first encounter these people are very friendly and professional.

Very impressed.

Janet P, Mount Pleasant

The Name Says It All

Good name, great service . What else can I say but an absolute thumbs up to this business.

Expected to wait a week for the mat binding to be completed but was told to come back in half an hour to pick up.

Very friendly people, lovely to deal with.

Maureen H, Prebbleton

Great Workmanship

Carpetbinders bound an L-shaped mat for me in August 2019. It was bound immaculately and despite heavy duty wear in my hall, it is still immaculate. I think it is a high standard of work  and it gives me pleasure to look at it and to recognise this about it.

C Stratford, Bishopdale Christchurch

Excellent Service

Thank you for your excellent service, no one has been as good as you guys!

Mark Bryan Contracting Akaroa 

Mat looks fantastic

Thanks so much for doing my mat. It looks fantastic and such a cheap price!  And very reliable service 

Michelle L  Addington Christchurch

Amazing attitude to customer service

Well, it was all done while I waited and very quick with a nice result. Most impressed with the speed, quality, customer service and value for money!

Simon P Christchurch

 Carpetbinders are great

Carpetbinders more than exceeded my expectations today!  From calling up, going “instore” to the factory, to binding my rugs, a quick, high efficient, friendly and professional service while I waited. Will be sure to recommend ! Thank you

Leilani P Prebbleton 

 A happy customer from the past finds us again

Recently new carpet was laid in my home.   With leftover carpet I wanted to have a reliable company bind it into the sizes I required for ‘extras’.   Having dealt with Rug World in the past I searched until I found where you were.   Not only was a fantastic job done by your staff but I also required an added extra in a piece of Persian carpet for my entrance hall.   This was also supplied and finished with the expertise that I knew your company would do.   Thank you so much for your help.   You win a 10/10 every time from me.

Blessings in abundance on you,

 Evelyn M Christchurch

Having the carpet bound has transformed our room

Thank you so much for your excellent service, from my initial phone call, clear information was given. Richards efficient pickup and delivery and the extremely high-quality binding with a perfect colour match.  I would never have believed the difference binding the carpet makes prior to having it done. The lounge looks great as well as now being safe for my crawling babies. Thank you again.

Ali, Stapletons Road Christchurch 

Servicing Clients in the Lakes District 

Thanks so much for the awesome service guys, really appreciate it.

Tom at Wanaka Flooring Xtra

Challenging patterns and tightest timelines

We use the Carpetbinders because they never fail to delever the best quality workmanship even when given our most challenging patterns or tightest timelines.

Tony McWhirter – Jayco Canterbury

If you need carpet binding completed this is the business to go to

Awesome service, lovely people, will come back and tell my friends.

Trevor S, Christchurch

This business assists people from out of town

Great service, worked on the issues faced due to being from  out of town, very friendly.

Larry A , Tekapo.

What great service 

This business is amazing they worked with getting my carpet pieces bound as quickly as possible as I needed them urgently and very friendly people nothing was an issue plus parking is easy.

Sarah H, Christchurch.

Very Professional Company

As a builder with multiple projects on the go at any one time, I prefer to work with people and a business I can trust to do what they say and deliver on time.

Carpetbinders are part of my network that comes in with their services when we are in the finishing stage of a build and everything is time-critical and customer-focused.

I, text them, they come and collect the carpet pieces from site and return with hemmed mats, often within 24 hours.

They provide a smooth and efficient service with their pickup and delivery. I can’t recommend them highly enough as carpet edging professionals

Chris Joseph is Managing Director of Pacific Builds.


Unbelievable Service 

I  called Carpetbinders and spoke to Chris to discuss, how best to get my carpet bound as I was from Tekapo and would only be in Christchurch for one day and could they help.

To my amazement he advised if I dropped the carpet pieces off at their shed which they have outside when they are not onsite, and come back at 2.30 pm, I could collect my mats as I was leaving town to return home.

True to his word the mats were completed on time, to my required sizes and rolled up for easy transportation.

What great service and a friendly team.

Great for people who are only in Christchurch for the day.

John, Tekapo

What a find for carpet binding my mats

This business is very friendly and helpful.

They provided excellent advice on what size my mats should be for a certain area and offered a choice of edging finishes. 

It is very obvious that these people have been in the carpet binding industry a long time and are highly professional in their approach.

Super-efficient and another plus is they have easy parking in Washbournes Road, Sockburn.

Carol H, Prebbleton

Canterbury’s Best Carpet Edging Business 

I found this fabulous carpet binding business, who are super friendly and very helpful.

I was really pleased to have a choice of binding finishes and being consulted on the colour matching.

Super-fast service can recommend them all.  There new location is really handy at Unit 14 / 37 Washbournes with easy parking.

Fabulous people for trimming motor home carpet this is a specialist art form.

Pam Williams, Shirley, Christchurch 

One of Canterbury’s  Premier businesses 

What a find, work completed while I waited matched binding to carpet perfectly thought it wouldn’t’ be possible, inexpensive super friendly people with so much knowledge. I will be back and I will tell ten friends.

Lynda, Rolleston

For Carpet Binding These Guys Are Worth Following 

We first used their binding service in Montreal Street pre earthquake  Sept 2010 under the name Rugs for All

Followed them to Rangiora when we needed large mats hemmed as we were Red Zoned, using alternative housing and they were also earthquake refugees that relocated to North Canterbury.

Now they are back in Christchurch City and we have a new home, we hunted them out because when it comes to carpet edging there is only one man, Richard who has the binding touch in our opinion. If you want your binding completed to the highest standard see Richard and the team Carpetbinders.

BTW Richard is a profoundly deaf businessman, who is supported by Chris and Michelle plus aided by the advancements in modern technology, it is an amazing business that is operating out of  Washbournes Rd.

I have recommended Carpetibinders to  my son who has used them and agrees with me that is business is both professional and friendly.

We cannot speak highly enough of this business and recommend to all.

Maree H Kaiapoi 

Highly Recommend

Thank you so much for such a great service:)

If we have any call for any more binding or have any customers that require your binding service we will definitely be recommending you.

Once again thank you so much.

Christina, Party Warehouse, Blenheim Road Christchurch

Fantastic Service

The rug is fantastic and I love the binding! Thanks so much for your time and expertise-  I’m really pleased with it. I will get another rug once I moved into the house after the tenants have moved out.

Thanks again.

 Susan W Christchurch

Giving new life to a beautifully patterned rug with new tassels and binding

Recently I approached Carpetbinders to repair a rug for me. Not only was the job very well done, with a super-efficient pick up and return delivery service but also a great attitude.

A big thanks to Richard and Michelle and I will spread the word.

Gwen Swann Christchurch

A long term loyal customer shares why he uses Carpetbinders

I want to share my experience if using Carpetbinders Ltd, I have used their services for over 20 years from when they were in Colombo Street in the central city, then Montreal Street in Christchurch and post the earthquake of 2011 in Rangiora.
Now they are back in Christchurch; I used their convenient pickup and return delivery service.

They are the most professional and knowledgeable people in the carpet binding trade, but most importantly they are friendly and helpful, and this has not changed over the last two decades.

I wish them well at their new location in Sockburn, Christchurch and would highly recommend this company to anyone wanting their carpet edged.

Brian Marra, Rangiora

A small carpet piece bound quickly

I called this morning with a piece of carpet that I wanted as a mat.

The service was prompt, friendly and efficient. Thank you for a job well done.

Iain Chinnery, Christchurch

Helpful and friendly

I am writing this on behalf of my nan Averil Burt.

I wish to say thank you so much for the great service and workmanship that your firm did for me. I was really thrilled with a job well done. Service second to none.

Averil Burt, Rangiora

Helping a making a bus/ mobile home more comfortable

Top job, on the road in my bus, needed some mats overlocked, had the mats cut ready for binding, Michelle the bomb, as I was traveling, she done it el pronto, done while I waited, a big thumbs up to carpet binders.

Gerry Mora

travelling New Zealand in a bus

Assisting a customer from out of town and with trailer

I would like to say how impressed I was with your company Carpet Binders. Thanks you for being so accommodating from the point of contact to have carpets bound to the quick service to do the job and to be able to pickup carpets without having to make another trip into town. I am happy to recommend your company to other friends and family. Thank you so much for a wonderful, friendly experience.

Kind Regards,

Evelyn Kenneally

Darfield Area

Working with landlords where time is critical between rental vacancies.

“As a landlord with multiple properties with polished floors, using the large bound squares available at Rugs for All has my made my life easier. When Tenants vacate a property if the rug is ruined beyond repair or unable to be cleaned. I am able to get a quality woollen square promptly from the large selection available without any disruption to new tenants.”

L. Donaldson

Property Investor

Keeping children comfortable at school

As a primary school teacher of new entrants having a carpet square on the floor serves two purposes in my classroom. It is a focal point for class interaction and during the Christchurch winter provides a feeling of warmth to our room.

Gretel Roberts

Primary School Teacher

Use our convenient pick-up and return delivery service or drop your carpet scraps off at our workshop located at Unit 14, No 37 Washbournes Rd, Sockburn  Christchurch.